Practice Management on Embodia - Part 3: Billing

The actions described in this lesson require a Manager permission on your clinic.

Enabling TELUS eClaims on your Embodia account

By default, the TELUS eClaims integration is not enabled on your account. To enable it, click on My clinic > Billing settings > General settings, check the Enable TELUS eClaims checkbox and then click on Update settings.

Adding your TELUS eClaims credentials

Before being able to add your TELUS eClaims credentials to Embodia, you must already have an account with Telus eClaims. If you do not have an account with TELUS eClaims, you can create one at https://www.telushealth.co/eclaims/.

Where do I find my credentials in the TELUS eClaims portal

When adding your credentials from TELUS eClaims, make sure the values you add match exactly the values from the Telus eClaims portal, otherwise, the claim submission will result in errors.

Your TELUS eClaims credentials can be found in the TELUS eClaims portal by clicking on the avatar in the top right corner, then on Email and banking information.

Adding your credentials to Embodia

To add your TELUS eClaims credentials to Embodia, click on My clinic > Billing settings > TELUS eClaims:

With TELUS eClaims, you can register as either an Independent professional or as an Organization with multiple providers. 

Adding your organization

If you have set up your account on TELUS eClaims as an Independent professional, you can skip the section.

For accounts set up as an Organization on TELUS eClaims, start by adding your organization details to Embodia. To do so, click on Add organization. In the popup form, enter the organization name and Provider ID.

In the Email and banking information page in your TELUS eClaims portal, you can find your Organization name and Provider ID under the Profile section.

Adding your location

Once your organization details have been added, or if you are an Independent provider, click on Add location. Fill out the popup form with:

• The location name: this is just an internal name solely used on Embodia;
• The Location ID: can be found on the Email and banking information page in your TELUS eClaims portal under the Locations section;
• The location address: can be found on the Email and banking information page in your TELUS eClaims portal under the Locations section;
• If the location is associated with an organization, select the organization.

Adding your providers

Once a location is added, you can add providers to it by clicking on Add practitioner (each provider needs to be connected to a practitioner account on Embodia). Some of the information needed can be found on the Email and banking information page in your TELUS eClaims portal under the Associated Provider(s) section:

Other information (such as the username, password, licensing body, and license number) cannot be found on the TELUS eClaims portal but should be entered exactly as it was entered when registering the provider on TELUS eClaims.